Logging in/ automatically signing out problems

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Logging in/ automatically signing out problems

Post by Lee Marchant on Sat Jan 24, 2009 3:07 pm

I've noticed at least two posters experiencing problems with the messageboard automatically logging them out...

Most people are ok, (as I have asked the members I know) but if it affects you, the following may help.

'when you log in, (unless you are using a public pc) tick the "keep me logged on automatically box"

If there are still problems after this, try clearing your 'cookies'- (nothing to do with American biscuits!), use the help option on your web browser to see how to do this.

There is a slight problem with the latest version of the messageboard software we are using, which the developers are aware of and working on, and I will install any updates as soon as they are available.

The problem is related directly to internet explorer, so if you have firefox (or another) web browser installed, you may find it better to access the forum through there rather than Internet Explorer.

I don't think there is much else I can do right now, but if you continue to experience difficulties, or have any problems trying any of the above, then please let me know.

Lee
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Re: Logging in/ automatically signing out problems

Post by Sam Armstrong on Sat Jan 24, 2009 3:15 pm

Thank you for at least picking up on the issue Lee, I know you pm'd me with the info you've posted here.

Sadly for me, it didn't address my problem but I hope that it is simply something with my own personal laptop settings (or possibly AOL) which is currently preventing it from working and I'm sure it will get sorted... in the meantime I'll happily persevere and seem to have temporarily sorted it for my self by ensuring I save everything before I send!! Smile

Excellent quick response though!!
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